The Placemats and More Store Store Policy

The Placemats and More Store

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Service Policies About Us

Store Policies

Happy customer's are important to us. The Placemats and More Store will accept returns for store credit only, and offers the following Returns Policy:

Please notify us within 5 days after receiving your package by calling 714-255-1675 or sending email to placematstore@yahoo.com

A return authorization number will be given to you at that time. All returns must contain the following information:

Date call or email was sent

Customer name

Invoice number

Return Authorization number

Store credit or refund requested, not including shipping which will not be included in any returns

Merchandise must be received within 10 days after contact is made and must be received in its original condition before final credit or refund is issued.

Your return must be packaged properly to ensure safe arrival. We are not responsible for lost, damaged or delayed returns.

FAILURE TO FOLLOW THESE GUIDELINES WILL RESULT IN A 15% RESTOCKING FEE.

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